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Let's start a conversation about the tools and technologies that can help you run your non-clinical business.
Check this for a start: http://www.openforum.com/idea-hub/topics/technology/article/23-free-web-based-tools-smbs-are-asking-for-now-jolie-odell
First on my list is Gmail and Google's office suite and calendar. Their spam protection is very good and you can add additional functionality through labs. I generally have most of my emails forward to a gmail account. The applications are perfect workarounds to MS Office.
If you're hiring anyone, I'd recommend Hirevue, a video interviewing service that I've just to hire all of my offshore staff. I would not hire someone for a virtual or off-site position without it. (It's pretty pricey but it's fantastic.)
Here's an article on Patient Reminder Systems, how they work, and potential innovation opportuntieshttp://www.enttoday.org/details/article/874051/Compliance_Made_Easy_High-tech_systems_remind_patients_to_take_their_meds.html
5 Best Practices for Creating Effective Dashboardshttp://www.tableausoftware.com/whitepapers/healthcare-dashboards
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